Enter the new email address in the Account email address field
Please note that you cannot change your email address to one that already exists in our system
Click on Update Email Address
Wait for the confirmation email in your inbox and then confirm it
How do I change my time zone?
Click the Edit my profile button in your Dashboard or click here
Select a time zone from the dropdown menu in the "Personal Information" section
Make sure you set your time zone correctly because the agenda and your meetings will be displayed according to the time zone you have selected
Why is my profile not activated yet?
If you see a message saying "Your profile is waiting to be activated" when you log in, it means that the event organizers have not done so yet
If you believe your profile should have been activated already, please check the Contacts page and let the event organizers know
Can I invite a third person to my 1:1 meeting?
You can invite other people, such as your colleagues, to join the meeting
To do so, go to your Meetings page and click the Invite guests button that is visible in all your upcoming meetings
A pop-up window will appear with a direct link you can send to anyone you want
When that person clicks on the link, they will be redirected directly to the online 1:1 meeting
The person does not have to be registered for the event or have a b2match profile to join the online meeting this way
You can access the invitation link even if you have already started the meeting by clicking the Invite guest icon in the bottom left corner of your screen
Please do not share your login information with your colleagues if you want them to join your meeting. If two people are logged in to the same profile and join the online meeting, one of them will be kicked out. Always use the direct link to invite other people.
Why can't I request meetings with some participants?
Participants available for meeting requests are indicated with the Request meeting button. If the button is gray:
You may not have registered for any 1:1 meetings sessions